Showpad is a global leader in revenue enablement technology, providing teams with a modern selling solution for hybrid sales with classic and advanced experiences that can be customised to each brand and need. Most of the work can be done inside the platform and with the right design you can maximize its potential. Here is where I take part.
****As the solo UI designer working for a globally professional service team, I was responsible to design experiences for customers by adapting their brand into the app. Here is how the process was:
1- Meeting with the customer (Briefing)
2- Design draft
3- Validation & iteration
4- Manually upload into the platform
After conducting a research among the professional services team and several meetings with customers, I started seeing a pattern of what these customers were looking for on those design calls.
Desk Research on Jira tickets regarding customer's feedback
Average number of customer's calls per year
Either design examples on what was possible to build inside the platform, specific sizes if they wanted to build themselves, available temples, best practices, or even guidelines.
The thing is….the design hourly rate is 250$/€